Privacy Policy for Sebastian Says

At Sebastian Says, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with us in connection with our products and services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when you visit our website, make a purchase, sign up for our newsletter, or participate in promotions or surveys. This information may include:

• Personal Identification Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit card details and billing information (processed securely by third-party payment providers).
• Website Usage Information: IP address, browser type, device type, and browsing activity on our site (collected via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders, including shipping and billing.
• To send you order updates, shipping notifications, and customer service communications.
• To send marketing and promotional emails (only if you have opted in).
• To improve our website, products, and services based on your feedback and browsing activity.
• To administer competitions, surveys, or promotions you participate in.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or marketing communications.
• Legal Requirements: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to a legal request.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These tools help us analyse website traffic, personalise content, and remember your preferences. You can manage your cookie settings through your browser; however, disabling cookies may affect some features of our website.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, alteration, or destruction. All sensitive payment data is encrypted using secure technology during transmission.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information (subject to certain legal limitations).
• Opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

Sebastian Says reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: [Your email address]
• Phone: [Your phone number]
• Address: [Your physical address]